Privacy Policy

Effective Date: September 25, 2026

Business Name: F J Byrne & Co. T/a Progressive Vending

Registered Address: Unit 11, Northern Cross Business Park, Finglas, Dublin 11, D11 Y289, Ireland

Contact Email: Orders@byrnes.ie

Contact Telephone: 01-8646346

At F J Byrne & Co. T/a Progressive Vending ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.progressivevending.ie) or engage with our services, including managed vending operations and wholesale trade accounts.

1. Information We Collect

We collect information directly from you when you interact with our website, request quotes, register for a trade account, or place orders.

A. Account Registration & Contact Forms

When you submit an online enquiry, request a vending machine quote, or register for a wholesale trade account, we collect:

  • Full Name

  • Business Name

  • Business Address / Delivery Address

  • Email Address

  • Contact Phone Number

  • VAT Number (for trade account verification)

B. Payment & Financial Data

  • Online Card Payments: Payments made on our website are processed securely through our third-party payment gateway, Stripe. We do not collect, hold, or store your credit/debit card details on our servers. All financial transactions are encrypted and handled directly by Stripe in compliance with PCI-DSS standards.

  • Trade Credit & Offline Accounts: If you apply for trade credit terms, separate application forms are sent and processed directly via our company Outlook email system. Financial records relating to invoicing are maintained in accordance with Irish tax and accounting requirements.

2. How We Use Your Information

We process your personal data under the following legal bases and for specific operational purposes:

  • Performance of a Contract: To process wholesale orders, arrange vending machine installations, manage delivery logistics, and service trade accounts.

  • Legitimate Business Interests: To respond to quote requests, provide customer support, maintain site security, and optimize our services.

  • Compliance with Legal Obligations: To maintain proper tax, financial, and accounting records under Irish revenue law.

  • Direct Communication: To send transactional emails, invoice updates, order confirmations, and service communications via Outlook or Squarespace Email Campaigns.

3. Website Analytics and Cookies

Our website uses cookies and tracking tools to improve site functionality and evaluate user interactions:

  • Squarespace Built-in Analytics: Tracks standard visitor navigation, traffic sources, and site interaction.

  • Google Analytics & Google Tag Manager: Helps us analyze user behavior, traffic patterns, and optimize site usability.

Cookie Consent: You can control, accept, or block non-essential cookies via the Cookie Consent Banner displayed on our website or through your browser settings.

4. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. We share data only with trusted service providers necessary to operate our business, including:

  • Payment Processors: Stripe (for secure credit/debit card processing).

  • Website Platform & Hosting: Squarespace (website platform and analytics).

  • Logistics & Delivery Partners: Couriers and freight providers tasked with fulfilling wholesale orders.

  • Legal Obligations: Statutory authorities or law enforcement agencies if required by Irish law or court order.

5. Data Retention and Security

  • Security: We maintain administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, or misuse.

  • Retention: Personal data associated with trade accounts and orders is retained for as long as your account remains active or as required by Irish company law and Revenue Commissioners regulations (typically up to 6 years for accounting records). Inquiry details that do not lead to an active account are purged periodically.

6. Your Rights Under GDPR

Under European data protection law, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete information.

  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where there is no legal requirement for us to keep it.

  • Right to Restrict or Object to Processing: Object to direct marketing or request restrictions on how we process your data.

  • Right to Data Portability: Receive your personal data in a structured, commonly used format.

To exercise any of these rights, please submit your request to Orders@byrnes.ie. We will respond within 30 days.

7. Supervisory Authority & Complaints

If you believe that our processing of your personal data infringes upon data protection laws, you have the right to lodge a formal complaint with the Irish Data Protection Authority:

Data Protection Commission (DPC)

6 Pembroke Row, Dublin 2, D02 X963, Ireland

Web Form: www.dataprotection.ie

Email: info@dataprotection.ie

Phone: +353 1800 437 737

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational changes or statutory updates. Any changes will be published on this page with an updated effective date.